Frequently Asked Questions

<p>Absolutely! Our <a href="/en/silicone-dildo-super-soft">super soft silicone dildos</a> and <a href="/en/wooden-dildos">ergonomic wooden models</a> are perfect for beginners.</p>

<p>Our silicone dildos are made from medical-grade platinum-cure silicone – hypoallergenic, phthalate-free, and skin-friendly. Wooden dildos are crafted from olive, walnut, or padauk wood and sealed with DIN EN 71/3-certified lacquer.</p>

<p>Yes, all our silicone dildos have a wide, flat base and are compatible with standard strap-on harnesses.</p>

<p>Yes! We're currently developing handcrafted vibrators in silicone and wood. The pages are already live – check out our coming soon products.</p>

<p>With lukewarm water and mild soap, or simply put it in the dishwasher. Use only water-based lubricant. Do not store with other silicone products.</p>

<p>Clean with lukewarm water and a soft cloth. Let it dry thoroughly and store in a dry place. Do not soak in water. Use only water-based lubricant.</p>

<p>Within Austria in 2–3 business days. To Germany or other EU countries it takes about 2 days longer.</p>

<p>Yes, always. Your package arrives in <strong>neutral packaging</strong> with no indication of contents or sender.</p>

<p>Orders of €79 or more ship free within the EU.</p>

<p>Yes, all Gendoras products come with a 2-year warranty. For material defects or manufacturing flaws, you'll receive a free replacement.</p>

<p>No. Gendoras assumes no liability for damage caused by improper use, incorrect care, or disregard of care instructions. Please read our <a href="/en/blog/sex-toy-care-tips-for-longevity-and-hygiene">care guide</a> for correct use and cleaning.</p>